COVID - 19

Clarence St Theatre COVID-19 RESPONSE


Alert Level 3 & 4

Clarence St Theatre will be closed for all events.

Any affected events will either be postponed or cancelled.
Any affected ticket holders will be contacted by Ticketek in due course with their options. This includes shifts in Alert Levels and implementation of new travel restrictions. Please be patient as this is a difficult and complex task.
For our most recent updates please visit our Facebook Page


Level 2

As at 17/09/2021, Event facilities can operate at Alert Level 2.

Event facilities can have up to 50 people within any defined space. They also need to assess how many people can safely be inside the premises and still maintain 2 metre physical distancing between bubbles, where possible. This could mean the facility needs to have fewer than 50 people in a defined space.

Face coverings must be worn at all times. This is a requirement when visiting Clarence St Theatre.



In Level 1 we are able to be in the theatre and operate as usual – pending any new guidelines.


Contact Tracing

Please sign-in to our venue using: The NZ COVID Tracer app to scan the displayed QR code or by signing in using the paper and ballot box provided for your privacy.

All businesses are legally required to display a NZ COVID Tracer QR code for each business location and also legally must have an alternative contact tracing system. It is now a requirement that all attendees of Clarence St Theatre to scan or sign in.

Clarence St Theatre is fully operational and is taking bookings for future events and performances.

For our most up to date information on events please visit our Facebook Page


General Information

Ensuring the safety of our audiences and employees is our greatest priority. We are permitted to hold events of up to any number of people and will continue to follow the guidelines issued by the Ministry of Health.

Our ticket office is open Monday to Friday – 9am to 2pm.

We have new signage and procedures in place to ensure greater hygiene standards are met and to ensure people are kept safe.  We are opening the theatre slightly early to help alleviate any over crowding in our foyer.

We have QR codes located at all entrances along with hand sanitizer.

As all our events are ticketed by Ticketek, this will also form part of our contact tracing ability should it be required. Clarence St Theatre is closely monitoring the situation and will act promptly on any updated advice from the Ministry of Health.


Clarence St Theatre is now fully operational and taking bookings for future events and performances.

For our most up to date information on events please visit our Facebook page here.

For general enquiries please contact:

For hiring enquiries please contact: OR

We want to urge everyone to stay safe and to be kind.

If you are seeking information on Covid-19 visit or contact the Healthline team (for free) on: 0800 358 5453 or +64 9 358 5453 for international SIMS.